Privacy Policy

Service: ItnaGPT Effective Date: 19.02.2026

This Privacy Policy explains how ItnaGPT (“we”, “our”, “us”) collects, uses, stores, and protects your information when you access or use our website and AI services (the “Service”).

1. Information We Collect

We may collect the following categories of information:

• Account Information: name (optional), email address, password (stored as hashed/encrypted), user ID.
• Usage Information: prompts you submit, AI outputs, token usage, selected model, timestamps, usage statistics.
• Payment Information: payment provider, transaction reference (e.g., trx id), plan, payment status, amount, currency.
• Technical Information: IP address, device/browser data, logs, cookies/session identifiers (for security and login).

We do not store your full card or banking credentials. Payments are processed through supported payment providers.

2. How We Use Your Information

• To provide and operate the Service (AI responses, token accounting, plan features).
• To process payments and activate plans/credits.
• To prevent fraud, abuse, and unauthorized access.
• To improve performance, reliability, and user experience.
• To send service-related notices (payment approval, plan activation, security alerts).

3. AI Processing & Data

Your prompts may be processed by AI model providers to generate responses. We may store prompts and outputs to maintain conversation history, improve experience, and detect abuse.

Do not submit sensitive personal information (e.g., passwords, bank PIN, national ID) in prompts.

4. Cookies

We use cookies and similar technologies for session login, security, and basic analytics. You can disable cookies, but some features may not work correctly.

5. Data Retention

We keep your data as long as needed to provide the Service and comply with legal obligations. Payment records may be retained for accounting and fraud prevention.

6. Data Security

We use reasonable security measures such as hashed passwords, access controls, server-side validation, and secure connections (HTTPS). No system can guarantee 100% security.

7. Sharing of Information

We may share information only in limited cases:

• Service providers: hosting, payment providers, AI model providers (only what is necessary).
• Legal requirements: if required by law or to protect our rights and users.
• Fraud & security: to investigate abuse or unauthorized access attempts.

We do not sell your personal data to third parties.

8. Children’s Privacy

The Service is not intended for children under 13. If you believe a child has provided data, contact us.

9. Your Rights

You may request access, correction, or deletion of your account data (subject to legal and payment record retention). Contact us using the details below.

10. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact

Email: support@itnagpt.com
Website: https://itnagpt.com